KeyImagery Community Help & Support

Use one of our online forms by selecting a category below that best suits your reason for contacting us.

General Enquiry

General questions, comments, suggestions or help on signing-up, login, purchasing, downloading, licensing or any other feedback you may have.

KeyImagery Clubs

All enquiries about KeyImagery Clubs, using and maintaining the content management system, or setting up a KeyImagery Club for your photography group.

Technical Issue

If you've found a functionality problem or programming bug in any part of the KeyImagery site, please let us know.

Event Photography

Need help buying or selling Event Photography on Keyimagery? Send us a contact ticket and we'll offer prompt assitance.

KeyCredit Refund

If you've had a download that didn't complete or ended up with a corrupt file, let us know and we can credit your account.

Media Re-inspection

Let us know the Media ID of a declined file you would like re-inspected (limit of 1 re-inspection per week).

Earnings Payout

Request a payout by cheque, direct credit or PayPal from your Current Earnings account once it reaches $50 or more.

Copyright Enquiry

Concerns on a copyright infringement, trademark, or model release in a media file on KeyImagery? Let us know and we'll investigate it.

Feature Wish List

We're constantly working to enhance features of the KeyImagery site but if you have a great idea for a new feature, we'd love to hear about it!

Business Enquiry

Opportunities, partnerships, advertising, or press/media enquiries for KeyImagery.

Contact Details

Head Office
82/312 Victoria Street
Hamilton Central
Hamilton
Waikato 3204
New Zealand
Phone: +6478389961
Email: Send an Email
PLEASE NOTE: Remove the nospam_ part of the email address before sending.

Office Hours: Mon to Fri
9:00am to 5:00pm
(UTC/GMT +12 hours)
For after-hours support, please open a Contact Ticket under Help & Support.